1_Notice Period:

A minimum of 24 hours notice is required for cancellations or rescheduling of cleaning services.

2_ Cancellation Fees:

If the client cancels with less than the required notice period, a cancellation fee of 30% of the scheduled cleaning fee may be applied.

3_Rescheduling:

Rescheduling requests may be subject to availability and may incur a rescheduling fee of 10% of the total amount for service.

4_Exceptions:

In cases of unforeseen circumstances, such as severe weather or emergencies, we may waive cancellation fees with prior notice.

Client Responsibilities:

1_Providing Access:

Clients are responsible for providing access to the cleaning area and ensuring that our staff can safely and efficiently complete the cleaning service.

2_Notification:

Clients are responsible for notifying us of any changes or issues with the scheduled cleaning service.

Our Responsibilities:

1_Quality Service:  We strive to provide high-quality cleaning services that meet our clients’ expectations.

2_Communication:

We will communicate with clients regarding any issues or concerns that may arise during the cleaning service.